Jk8 Privacy Policy – Data Protection Your Privacy

Jk8 collects various types of information to provide a safe, efficient, and personalised service to every member. The information we collect falls into two main categories:

We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information or religious beliefs unless required by law.

The information we collect is used solely for lawful and transparent purposes. We never use your data for purposes outside the scope stated below:

• Processing account registration and verifying your identity through the established KYC process
• Providing and managing jk8 platform services including betting, gaming, and account management
• Processing deposits and withdrawals securely through supported payment methods
• Sending important notifications related to your account, transactions, and security updates
• Delivering relevant promotional offers and bonuses based on your gaming activity
• Detecting and preventing fraud, money laundering, and activities that violate our terms of use
• Complying with applicable legal and regulatory requirements from relevant authorities
• Improving user experience based on usage patterns and feedback received

Jk8 applies robust technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or accidental disclosure.

• All data is stored on servers protected with industry-standard 256-bit SSL encryption
• Strict access controls ensure that only authorised personnel can access sensitive data.
• 24/7 security monitoring detects any suspicious access attempts in real time
• Account passwords are stored in hashed form that cannot be decrypted by anyone, including jk8 staff.
• Regular security audits are conducted by independent third parties to ensure protection standards remain up to date.
• Backup data is stored separately and protected with the same level of encryption.

Your personal data is retained for as long as your account remains active, and for any additional period required by law after the account is closed. Once the retention period ends, your data will be securely deleted in accordance with established procedures.

Jk8 does not sell, rent, or trade your personal data to any third party for marketing purposes. We only share information in limited situations and for legitimate purposes, as follows:

• Payment Service Providers – the payment gateway that processes your deposits and withdrawals, subject to strict confidentiality agreements
• KYC Verification Providers – a third-party identity verification service that is registered and compliant with PDPA
• Regulatory Authorities – when required by law or a valid court order
• Technical Partners – cloud infrastructure and security provider supporting platform operations, bound by data protection agreements

Every third party we work with is required to comply with data protection standards equal to or stricter than jk8's own standards. We have zero tolerance for data misuse by our partners.

The jk8 platform uses cookies and similar tracking technologies to enhance user experience, analyse usage patterns, and maintain the security of your account.

• Essential Cookies – required for core platform functions such as login session authentication and security; cannot be disabled
• Performance Cookies – collects information on how you use the platform to help us improve it
• Functional Cookies – stores your preferences such as language and display settings for a more personalised experience
• Analytical Cookies – helps us understand website traffic and aggregate user behaviour that does not identify individuals

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect certain functions of the jk8 platform. Data collected through cookies is not used to personally identify you outside the context of our platform.

As a jk8 user protected under Malaysia's PDPA, you have the following rights regarding your personal data:

In the course of platform operations, your data may be transferred to and stored on servers located outside Malaysia. When such transfers occur, jk8 ensures that a level of data protection equivalent to Malaysia's standards is maintained through:

• Binding data transfer agreements with all overseas partners
• Use of recognised data transfer mechanisms including Standard Contractual Clauses (SCC)
• Data protection impact assessments conducted before any new transfer is implemented
• Ongoing monitoring of international partners' compliance with data protection standards

We only work with international partners that have a strong and demonstrable track record of data protection compliance.

The jk8 platform is intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If we discover that a child's data has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. Parents or guardians who suspect their child has registered a jk8 account are advised to contact us immediately.

Jk8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform service improvements. Any significant amendments will be communicated to you via:

• In-platform notifications on jk8 when you log in
• Email to the address registered to your account
• Update the "Last updated" date at the top of this page.

Continued use of the jk8 platform after any amendment is published will be considered your acceptance of the updated policy. If you disagree with the changes made, you have the right to close your account and request deletion of your personal data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the jk8 Data Protection Officer through the following channels:

• Live Chat on the jk8 platform – available 24 hours a day, 7 days a week
• Email: [email protected] (response within 2 business days)

We are committed to addressing every privacy-related inquiry seriously and within a reasonable timeframe. Your satisfaction and trust are our priority.